WARRANTY

The warranty means that we replace or repair a broken product within the warranty period.

The warranty applies from the date of purchase and covers manufacturing and material defects.

Wear and tear damage is not covered by the warranty.

Furthermore, the guarantee does not apply in the event of damage caused by an accident or negligence (so-called Handling Errors).

The guarantee does not cover defects caused by changes or interventions in the product made by the owner that have not been made by Teknikproffset.eu.

The warranty does not cover faults caused by transport damage, voltage faults, lightning or theft.

The guarantee does not reimburse costs for installation, travel, etc.

If the defect in the product cannot be remedied, Teknikproffset has the right to replace the product with a new one or one with equivalent performance without asking the customer.

Any extended warranty from the manufacturer is handled directly by the manufacturer. Of course, we are happy to help you with contact information for each manufacturer.

Of course, we follow the Consumer Purchase Act's recommendations for warranty on new products. All repairs are performed by the respective manufacturer or its agent. It is thus the same conditions as if you bought the product in a physical store.

Please note that the manufacturer has up to two attempts to repair the product before they are required to replace it.

The factory warranty can not be transferred to another party but only applies to the person on the receipt/invoice.

The technical professional does not compensate for loss of data information in any warranty and service matters, but it is the customer's responsibility to make backup copies on an ongoing basis.

If we assess that a product is not affected by defects covered by the factory warranty, the product is returned against shipping cost for return and return shipping of €15 incl. VAT.

If you want to complain about a broken product, read more under Complaints.

Receipt/invoice must always be presented when exercising the guarantee agreement, shall form the basis for Teknikproffset.eu to be released from its obligations to fulfill the said agreement.